Privacy Policy

Effective Date: October 14, 2025
Last Updated: October 14, 2025

Introduction

Welcome to Pufferfish Media ("we," "us," "our"). We operate the website www.pufferfishmedia.biz (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at pufferfishllc3548@gmail.com.

Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Register on the Site

• Place an order or make a purchase

• Subscribe to our newsletter or marketing communications

• Contact us with inquiries or customer support requests

• Participate in surveys, contests, or promotions

• Post reviews or comments

The personal information we collect may include:

• Contact Information: Name, email address, phone number, mailing address

• Account Information: Username, password (encrypted)

• Payment Information: Credit card details, billing address (processed securely through our payment processors)

• Order Information: Purchase history, shipping preferences

• Communication Data: Any information you provide when contacting us

• Profile Information: Preferences, interests, feedback

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages viewed, time spent on pages, links clicked, referring website

• Location Data: General geographic location based on IP address

• Cookies and Tracking Technologies: See our "Cookies and Tracking" section below

Information from Third Parties

We may receive information about you from:

• Payment processors (transaction confirmation, fraud prevention)

• Social media platforms (if you connect your account or use social login)

• Analytics providers

• Marketing partners

• Public databases

How We Use Your Information

We use your personal information for the following purposes:

To Provide Our Services

• Process and fulfill your orders

• Manage your account and preferences

• Deliver digital products and services

• Provide customer support

• Send order confirmations, receipts, and shipping updates

To Improve Our Services

• Analyze site usage and trends

• Develop new products and features

• Conduct research and analytics

• Test and troubleshoot technical issues

• Enhance user experience

To Communicate With You

• Send newsletters and marketing communications (with your consent)

• Respond to your inquiries and requests

• Send administrative information and updates

• Request feedback and reviews

• Notify you about changes to our terms or policies

For Legal and Security Purposes

• Comply with legal obligations and regulations

• Prevent fraud and unauthorized access

• Protect our rights, property, and safety

• Enforce our terms and conditions

• Resolve disputes

With Your Consent

• Any other purpose with your explicit consent

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal bases for processing your personal information include:

• Consent: You have given us permission to process your data

• Contract: Processing is necessary to fulfill our contract with you

• Legal Obligation: We must process your data to comply with the law

• Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf:

• Payment processors (Stripe, PayPal, etc.)

• Shipping carriers (USPS, UPS, FedEx)

• Email service providers

• Cloud storage providers

• Analytics services (Google Analytics, etc.)

• Customer support platforms

• Marketing and advertising partners

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes (subpoenas, court orders)

• Respond to government requests

• Enforce our terms and policies

• Protect our rights, property, or safety

• Prevent fraud or security threats

• Protect the rights and safety of others

With Your Consent

We may share your information for any other purpose with your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information.

What Are Cookies?

Cookies are small text files placed on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly (cannot be disabled)

• Performance Cookies: Help us understand how visitors use our Site

• Functionality Cookies: Remember your preferences and settings

• Advertising Cookies: Deliver relevant advertisements based on your interests

Third-Party Cookies

We may allow third-party services to place cookies on your device for:

• Google Analytics (website analytics)

• Facebook Pixel (advertising and remarketing)

• Other advertising and social media platforms

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

To learn more or opt-out:

• Browser settings: Adjust your cookie preferences

• Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout

• Network Advertising Initiative: http://www.networkadvertising.org/choices/

• Digital Advertising Alliance: http://www.aboutads.info/choices/

Do Not Track Signals

Some browsers have "Do Not Track" features. Our Site does not currently respond to Do Not Track signals.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

General retention periods:

• Account Information: Retained while your account is active, plus 3 years after account closure

• Order Information: Retained for 7 years for tax, legal, and accounting purposes

• Marketing Data: Retained until you unsubscribe or request deletion

• Analytics Data: Typically aggregated and anonymized within 24 months

When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)

• Secure password storage (hashing and salting)

• Regular security assessments

• Access controls and authentication

• Firewall protection

• Secure payment processing (PCI DSS compliant processors)

However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

All Users

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal exceptions)

• Opt-Out: Unsubscribe from marketing communications at any time

Additional Rights (GDPR - EEA/UK/Switzerland)

• Portability: Request your data in a portable format

• Restriction: Request that we limit how we use your information

• Objection: Object to our processing of your information

• Withdraw Consent: Withdraw consent at any time (does not affect prior processing)

• Lodge a Complaint: File a complaint with your local data protection authority

Additional Rights (CCPA - California Residents)

• Know: Know what personal information we collect, use, and share

• Delete: Request deletion of your personal information

• Opt-Out of Sale: Opt-out of the sale of personal information (we do not sell personal information)

• Non-Discrimination: Not be discriminated against for exercising your privacy rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: pufferfishllc3548@gmail.com

• Phone: 443-205-0424

• Mail: 3548 Indian Creek Rd, East New Market, MD 21631

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages.

If you believe we have collected information from a child, please contact us immediately at pufferfishllc3548@gmail.com, and we will delete that information promptly.

International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

The United States may have data protection laws that differ from those in your country. By using our Site, you consent to the transfer of your information to the United States.

For EEA/UK/Switzerland Users: We implement appropriate safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission.

Third-Party Links

Our Site may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Marketing Communications

Email Marketing

With your consent, we may send you marketing emails about:

• New products and services

• Special offers and promotions

• Company news and updates

• Educational content

Unsubscribe: You can opt-out of marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email

• Updating your preferences in your account settings

• Contacting us at pufferfishllc3548@gmail.com

Note: Even if you opt-out of marketing emails, we will still send you transactional emails related to your orders and account.

SMS Marketing

If you opt-in to receive SMS messages, you may receive:

• Order updates and shipping notifications

• Promotional offers (if you've consented)

Opt-Out: Reply STOP to any SMS message to unsubscribe.

California Privacy Rights

California Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

CCPA Rights

See "Your Privacy Rights" section above for California Consumer Privacy Act (CCPA) rights.

Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of their personal information. We do not sell personal information as defined under Nevada law. If you have questions, contact us at pufferfishllc3548@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

We will notify you of any material changes by:

• Posting the updated policy on this page

• Updating the "Last Updated" date

• Sending an email notification (for significant changes)

• Displaying a prominent notice on our Site

Your continued use of our Site after changes are posted constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Pufferfish Media

• Email: pufferfishllc3548@gmail.com

• Phone: 443-205-0424

• Mailing Address:
  Pufferfish Media
  3548 Indian Creek Rd
  East New Market, MD 21631
  United States

Response Time: We aim to respond to all inquiries within 48 hours.

Consent

By using our Site, you consent to our Privacy Policy and agree to its terms.

Additional Information for EEA/UK Users

Data Controller: Pufferfish Media is the data controller responsible for your personal information.

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.

Legal Basis Summary:

• Contract performance: Order processing, account management

• Legitimate interests: Marketing, analytics, security

• Legal compliance: Tax records, fraud prevention

• Consent: Optional marketing communications, cookies

Your Privacy Policy has been updated with your contact information. All instances of email, phone, and physical address have been replaced with:

• Email: pufferfishllc3548@gmail.com

• Phone: 443-205-0424

• Address: 3548 Indian Creek Rd, East New Market, MD 21631