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Terms & Conditions

Effective Date: October 14, 2025
Last Updated: October 14, 2025

Agreement to Terms

Welcome to Pufferfish Media. These Terms and Conditions ("Terms," "Terms and Conditions") constitute a legally binding agreement between you ("User," "you," or "your") and Pufferfish Media ("Company," "we," "us," or "our") concerning your access to and use of the www.pufferfishmedia.biz website (the "Site") and any related services, products, or content we provide.

BY ACCESSING OR USING OUR SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT USE OUR SITE.

Please read these Terms carefully before using our Site. We recommend that you print or save a copy of these Terms for your records.

Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page

  • Post the revised Terms on this page

  • Notify you of material changes via email or a prominent notice on our Site

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Site immediately.

We encourage you to review these Terms periodically to stay informed of any updates.

Eligibility and Account Registration

Age Requirements

You must be at least 18 years of age to use our Site and services. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are under 18, you may only use our Site with the involvement and consent of a parent or legal guardian.

Account Creation

To access certain features of our Site, you may need to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information

  • Maintain and promptly update your account information

  • Keep your password secure and confidential

  • Notify us immediately of any unauthorized use of your account

  • Accept responsibility for all activities that occur under your account

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms

  • Fraudulent or illegal activity

  • Abuse of our services

  • Non-payment of fees

  • Extended periods of inactivity

You may terminate your account at any time by contacting us at pufferfishllc3548@gmail.com.

Products and Services

Description

Pufferfish Media offers various products and services, including but not limited to digital products, physical goods, subscriptions, and professional services. All products and services are subject to availability.

Accuracy of Information

We strive to provide accurate product descriptions, images, pricing, and availability information. However, we do not warrant that:

  • Product descriptions or other content are accurate, complete, reliable, or error-free

  • Images accurately reflect the actual product

  • All products shown are in stock or will be available

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Pricing

  • All prices are in U.S. Dollars (USD) unless otherwise stated

  • Prices are subject to change without notice

  • We reserve the right to modify prices at any time

  • Pricing errors are subject to correction, even after an order has been placed

  • Applicable taxes and shipping costs will be added to your order total

Product Availability

We make reasonable efforts to accurately display product availability. However:

  • Product availability is subject to change without notice

  • We do not guarantee that products will be in stock at the time of your order

  • We reserve the right to limit quantities or discontinue products

  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute

Orders and Payment

Placing Orders

When you place an order through our Site, you are making an offer to purchase products or services. We reserve the right to accept or reject your order for any reason, including:

  • Product unavailability

  • Pricing errors

  • Suspected fraud or unauthorized transactions

  • Failure to meet eligibility requirements

An order confirmation does not constitute acceptance of your order. Acceptance occurs when we ship your product or provide access to digital services.

Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)

  • Debit cards

  • PayPal

  • Other payment methods as displayed at checkout

By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method

  • The information you provide is accurate and current

  • You will pay all charges incurred

Payment Processing

  • Payment is due immediately upon placing an order

  • We use third-party payment processors to securely process transactions

  • Your payment information is encrypted and handled in accordance with PCI DSS standards

  • We do not store complete credit card information on our servers

Order Cancellation

By You: You may cancel an order before it has been processed or shipped by contacting us at pufferfishllc3548@gmail.com. Once an order has been processed or shipped, our refund policy applies.

By Us: We reserve the right to cancel any order at our discretion, including for:

  • Suspected fraudulent activity

  • Pricing or product description errors

  • Product unavailability

  • Payment authorization failure

If we cancel your order, we will notify you and issue a full refund to your original payment method.

Shipping and Delivery

For detailed information about shipping and delivery, please refer to our [Shipping and Delivery Policy].

Summary:

  • Shipping costs and delivery timeframes vary by location and shipping method

  • We are not responsible for delays caused by shipping carriers or customs

  • Risk of loss passes to you upon delivery

  • You are responsible for providing accurate shipping information

Returns and Refunds

For detailed information about returns and refunds, please refer to our [Refund Policy].

Summary:

  • Refund requests must be made within the specified timeframe

  • Items must meet return eligibility requirements

  • Refunds are processed to the original payment method

  • Return shipping costs may apply in certain circumstances

Intellectual Property Rights

Our Content

All content on the Site, including but not limited to text, graphics, logos, images, audio, video, software, code, and compilations (collectively, "Content"), is the property of Pufferfish Media or our licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Site for personal, non-commercial purposes

  • View and download Content for personal use only

You may not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without our prior written consent

  • Use Content for commercial purposes

  • Remove or alter any copyright, trademark, or other proprietary notices

  • Access or use the Site through automated means (bots, scrapers, etc.)

  • Reverse engineer, decompile, or disassemble any software or technology on the Site

Trademarks

"Pufferfish Media" and our logo are trademarks of Pufferfish Media. All other trademarks, service marks, and logos used on the Site are the property of their respective owners. You may not use any trademarks without the prior written permission of the trademark owner.

User-Generated Content

If you submit, post, or upload any content to our Site (including reviews, comments, feedback, or images), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

You represent and warrant that:

  • You own or have the necessary rights to the content you submit

  • Your content does not violate any third-party rights

  • Your content does not contain unlawful, harmful, or objectionable material

We reserve the right to remove any user-generated content at our sole discretion.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Illegal Activities

  • Violate any applicable laws, regulations, or third-party rights

  • Engage in fraud, money laundering, or other illegal activities

  • Distribute malware, viruses, or other harmful code

  • Attempt to gain unauthorized access to our systems

Misuse of the Site

  • Impersonate any person or entity or misrepresent your affiliation

  • Interfere with or disrupt the Site or servers

  • Use automated systems (bots, scrapers) without authorization

  • Attempt to bypass security measures or access restrictions

  • Collect user information without consent

Harmful Content

  • Post defamatory, abusive, harassing, or threatening content

  • Distribute spam or unsolicited advertisements

  • Upload content containing viruses or malicious code

  • Post content that infringes on intellectual property rights

  • Share obscene, pornographic, or inappropriate content

Commercial Misuse

  • Use the Site for unauthorized commercial purposes

  • Resell products or services without authorization

  • Frame or mirror any part of the Site without permission

  • Use our trademarks or branding without consent

Violation of these prohibitions may result in immediate termination of your access to the Site and potential legal action.

Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by Pufferfish Media.

We have no control over and assume no responsibility for:

  • The content, privacy policies, or practices of third-party sites

  • Any damages or losses arising from your use of third-party services

  • The accuracy or reliability of third-party information

We do not endorse or warrant any third-party services. Your interactions with third parties are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Third-Party Payment Processors

We use third-party payment processors to facilitate transactions. Your payment information is subject to the privacy policies and terms of these processors, including:

Disclaimers and Limitations of Liability

Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties that the Site will be uninterrupted, error-free, or secure

  • Warranties regarding the accuracy, reliability, or completeness of content

  • Warranties that defects will be corrected

WE DO NOT WARRANT THAT:

  • The Site will meet your requirements

  • Results obtained from using the Site will be accurate or reliable

  • Any errors or defects will be corrected

  • The Site is free from viruses or harmful components

YOU USE THE SITE AT YOUR OWN RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUFFERFISH MEDIA, ITS OWNERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or use

  • Loss of business opportunities

  • Personal injury or property damage

  • Costs of procurement of substitute goods or services

ARISING FROM OR RELATED TO:

  • Your use or inability to use the Site

  • Any conduct or content of third parties on the Site

  • Unauthorized access to or alteration of your data

  • Any other matter relating to the Site

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid to us in the 12 months preceding the claim, or

  • $100

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Professional Advice Disclaimer

Any information provided on the Site is for general informational purposes only and does not constitute professional advice. You should consult with appropriate professionals for specific advice tailored to your situation.

We are not responsible for any decisions you make based on information found on the Site.

Indemnification

You agree to defend, indemnify, and hold harmless Pufferfish Media, its owners, officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Site

  • Your violation of these Terms

  • Your violation of any third-party rights, including intellectual property rights

  • Your violation of any applicable laws or regulations

  • Any content you submit or post to the Site

  • Any fraudulent, illegal, or unauthorized activity on your account

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

By using the Site, you consent to:

  • Our collection and use of your information as described in the Privacy Policy

  • The transfer of your information to the United States

  • Our use of cookies and tracking technologies

Copyright and DMCA

We respect intellectual property rights and expect our users to do the same.

DMCA Compliance

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement on our Site, please provide our Copyright Agent with the following information:

  1. A physical or electronic signature of the copyright owner or authorized representative

  2. Identification of the copyrighted work claimed to have been infringed

  3. Identification of the infringing material and its location on the Site

  4. Your contact information (address, telephone number, email)

  5. A statement that you have a good faith belief that the use is not authorized

  6. A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

Send DMCA notices to:

Copyright Agent
Pufferfish Media
3548 Indian Creek Rd
East New Market, MD 21631
Email: pufferfishllc3548@gmail.com

Counter-Notification

If you believe that content you posted was removed in error, you may submit a counter-notification containing:

  1. Your physical or electronic signature

  2. Identification of the removed material and its prior location

  3. A statement under penalty of perjury that you have a good faith belief the material was removed in error

  4. Your contact information and consent to jurisdiction

We may terminate accounts of repeat infringers.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland and the United States, without regard to conflict of law principles.

Jurisdiction and Venue

You agree that any legal action or proceeding arising from these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Dorchester County, Maryland. You consent to the personal jurisdiction of these courts and waive any objection to venue.

Informal Resolution

Before filing any formal legal action, you agree to contact us at pufferfishllc3548@gmail.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

If we cannot resolve a dispute informally, you agree that any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).

Arbitration Terms:

  • Arbitration shall take place in Dorchester County, Maryland

  • The arbitrator's decision shall be final and binding

  • Each party shall bear its own costs and attorneys' fees

  • The arbitrator may award injunctive or declaratory relief only in favor of the individual party seeking relief

  • You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You waive your right to participate in a class action lawsuit or class-wide arbitration against Pufferfish Media.

Exceptions

This arbitration agreement does not apply to:

  • Small claims court actions (if within jurisdictional limits)

  • Claims for injunctive or equitable relief

  • Intellectual property disputes

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Pufferfish Media regarding your use of the Site and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative.

Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms to any affiliate, successor, or purchaser of our business without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, governmental actions, natural disasters, or Internet service provider failures.

Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Pufferfish Media. You have no authority to bind us or make commitments on our behalf.

Electronic Communications

You consent to receive electronic communications from us, including emails, notices, and disclosures. You agree that all agreements, notices, and communications we provide electronically satisfy any legal requirement that such communications be in writing.

Contact for Legal Notices

All legal notices under these Terms should be sent to:

Pufferfish Media
3548 Indian Creek Rd
East New Market, MD 21631
Email: pufferfishllc3548@gmail.com

Termination

By You

You may terminate your account and discontinue use of the Site at any time by:

By Us

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms

  • Illegal or fraudulent activity

  • At our sole discretion

Effect of Termination

Upon termination:

  • Your right to use the Site immediately ceases

  • You must cease all use of the Site and delete any downloaded materials

  • All provisions of these Terms that should survive termination shall remain in effect

  • We are not liable for any loss or damage resulting from termination

  • Outstanding payment obligations remain due

Accessibility

We are committed to making our Site accessible to all users. If you experience any difficulty accessing our Site, please contact us at pufferfishllc3548@gmail.com, and we will work to provide you with the information or services you seek through alternative means.

Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

Pufferfish Media

  • Email: pufferfishllc3548@gmail.com

  • Phone: 443-205-0424

  • Mailing Address:
    Pufferfish Media
    3548 Indian Creek Rd
    East New Market, MD 21631
    United States

  • Response Time: We aim to respond to all inquiries within 48 hours

Acknowledgment

BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY STOP USING OUR SITE.

Document Version: 1.0
Last Reviewed: October 14, 2025

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